According to the specific content of the service process, it is divided into the following four categories:
1. Scheme-design-customization-installation
2. Customization-installation
3. Customization only
4. Light labor
The following is a service flow chart of our company, covering all aspects from scheme to design, customization and installation.
Project start
↓
Customer consultation → Initial communication → Demand confirmation
↓
Scheme design
↓
Project evaluation → Scheme formulation → Scheme optimization → Scheme confirmation
↓
Construction drawing design
↓
Design of each discipline → Review of each discipline → Project design review → Construction drawing delivery
↓
Material customization
↓
Material procurement → Processing and production → Quality inspection → Component storage
↓
On-site installation
↓
Construction preparation → Component transportation → Installation and construction → Quality inspection → Completion acceptance
↓
Project delivery
↓
Delivery and use → After-sales service
↓
Feedback and improvement
↓
Customer feedback → Project summary → Continuous improvement